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A car dealership, or vehicle local distribution, is a business that sells new or used cars at the retail level, based on a dealership contract with an automaker or its sales subsidiary. It can also carry a variety of Certified Pre-Owned vehicles. It employs automobile salespeople to sell their automotive vehicles.
Their duties include meeting with customers to discuss their needs, promoting sales offers at their dealership and participating in test drives with interested customers.
Greet customers arriving at the dealership :
Showcase the dealership’s vehicles and explain their features and warranties to customers.
Answer customer questions about cars, financing and purchase process.
Accompany customers on test drives, collecting licenses and documentation beforehand per best practices.
Negotiate car prices and trade-in values for customers’ vehicles.
Coordinate with the finance department to determine each customer’s financing and ownership options.
Contact past customers to ensure they are satisfied with their vehicles.